Unable to change email address for sonatype profile

I have been unable to update the email address associated with our "icesoft" sonatype account. I have been trying to release a couple of projects and they seem to disappear into the ether after I release them, and I'm not receiving any emails as to their status or progress, issues, etc.

I am able to update my profile information using the sonatype JIRA profile edit feature, and it has the corrected email address, but when I view the profile information on the https://oss.sonatype.org/ site it always shows "icesoft" in the email address field, instead of the correct email address. Changing the First and Last name fields at the same time did reflect properly in the sonatype profile information, however.

Thus, until I get this resolved I am unable to release to the open source project repo.