During UX review, I noticed creating a support.zip in Windows timed out. This seems OK in Mac. Nothing shows in log (default levels) besides INFO messages the zip is being generated. Let me know if those messages would help or if I should try higher/different levels.
I tried this further by removing all the contents except System Information. This worked albeit slowly (3-4MB file). My guess thus is either the timeout is too quick or something wrong in Windows (or with my setup). I did have both options limiters on (the entire time on all systems).