Start 3.17 and generate a support zip - note that it doesn't include the request.log file.
This is a regression compared to 3.16 and is likely related to
The request.log file must be included in the support zip for installations using the standard log file location
The request.log file should* be included in the support zip for installations using a customized log file location
(* slightly softer requirement as it may not be possible to discern the custom location in all circumstances)